Seven red flags to avoid when choosing a resin surfacing contractor

As resin bound and bonded paving becomes more and more popular, so does the increase in rogue surfacing contractors. At HMS, we wanted to make sure you never get caught out, so we have put together 7 tips or tricks to watch out for.
Red flags to avoid when selecting your resin surfacing contractor

Never choose a contractor who is willing to overlay resin bound or bonded paving on top of existing poor-quality surfacing, slabs or block paving.

Why? I hear you ask, especially as resin bound paving or bonded surface dressing will improve the overall aesthetics of your building, site or property.

Ultimately, resin bound or bonded paving will only be as good as the surface it is applied. If the surface base contains cracks and holes or it isn’t stable, then this can impact the paving system and cause it to fail.

Over time, cracks or holes will appear and you’ll be left with a surface that not only looks unsightly, but it’s also susceptible to weed growth, trip hazards and stone migration.

Avoid choosing a contractor who is willing to work in all weather

We know you probably want your new surfacing laying as soon as possible. So it may be tempting to go with a contractor who is willing to lay your resin bound or bonded surfacing in wet or hot conditions. However, don’t do it! Especially if it rains.

Resin bound or bonded surfacing should never be laid in rain or wet conditions. Water will get into the resin mixture and the surfacing system will fail, resulting in a very costly mistake!

Additionally, laying resin bound or bonded in temperatures over 25oC can also cause problems which often relate to the trowelling process and the setting time. Hot weather will cause the surfacing systems to cure much more quickly than when used in cooler temperatures, which can result in loose stone and a non-seamless finish.

On the other hand, the opposite is true of cold temperatures! Resin systems can take up to 48 hours to cure in cold weather and can also lead to increased moisture levels and whitening of the surface.

Avoid cold-callers and hard sellers or time-sensitive price offers

In our experience, cold-callers and hard sellers tend to be less reliable. Some aren’t legitimate companies and are just looking to make a quick sale.

We recommend fully researching a company before agreeing to the work and this includes looking at previous projects from 12 months or older.

Also, never feel pressurised to agree to a price there and then, especially with time-sensitive offers. Due to Brexit and supply chain issues, the current resin prices are fluctuating a fair bit, but not that much! Under no circumstances will a reputable surfacing contractor use this sales tactic.

Always ask for details on past projects

If laid correctly, resin bound or bonded surfacing can last for many years and still look brand new! Therefore, ask for information on past projects and not something they completed last week, request details on projects that are over a year old … and then go and visit them!

If the surfacing still looks good then the chances are, the surfacing contractor has followed best practices, i.e., Laid surfacing to a subbase that’s in good condition, ensured it is laid on a dry day when it’s not too hot, etc.

Enquire after an insurance-backed warranty!

If you are talking to a reputable surfacing contractor, they’ll be willing to offer an insurance-backed warranty. Rogue traders would be reluctant because their surfacing will start to fail after a few months.

Always expect UV Stable Resins to be used with a resin bound surface and expect them to form part of the quote.

We always recommend the use of UV Stable Resin for external applications (except in a few very rare circumstances) of resin bound surfacing mainly due to the aesthetics. This is because when a non-UV stable resin is exposed to sunlight, it can darken in as little as two weeks.

This is especially noticeable with plant pots, bins and cars and where the surfacing has been shaded, it keeps its original colour, whereas the other areas will darken.

A non-UV is very strong but can sometimes become brittle and crack whereas a UV stable resin is more flexible and less liable to cracking.

If you are being quoted for a non-UV stable resin then this is more than likely due to the cheaper price!

Check out the credibility of the company

Always do your research! Speak to people who have used them before, ascertain whether they hold any industry certifications such as ISO 9001, CHAS, ConstructionLine, BBA and CSCS  and check review platforms such as Google, TrustPilot and social media. If a company is rogue, then you will find that they don’t hold any certifications and often acquire negative reviews or comments on social media.

About HMS

HMS has more than 25 years’ unrivalled trading history in providing high quality resin based surfacing treatments for Highways England, Main Contractors, Local Authorities, National Home Builders and private individuals.

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